Problems when setting up the clock
“My clock only runs for a few minutes and then stops”
This could mean the clock is not in beat. Being level does not always mean the clock will be in beat. Listen closely to make sure the “ticks and tocks” are even.
If you have trouble hearing the difference between in and out of beat, tilt your clock slightly to the left or right to hear an exaggerated “out of beat tick”.
Reasons the clock may be out of beat
Over swinging the pendulum OR moving the clock from one location to another without removing the pendulum
Adjusting the beat
- Bring the clock to The Clock Factory so that we adjust the crutch left or right accordingly.
- At home version for mantel clocks: use coins to prop up either the left or right side of the clock to get the clock back on beat. Making sure that both feet on either the right or left side are even.
- At home version for wall clocks: slightly move the bottom of the clock left or right (making it unlevelled)
“My clock is chiming 3 times when it is 2 O’clock”
This is a simple fix you can do at home. If a clock is chiming an hour ahead or behind, simply take the hour hand and gently move it an hour forward or backward. The hour hand may feel stiffer but simply apply a little bit of pressure and it will move.
Reasons why chimes may be out of sync
When moving the minute hand too quickly when setting the time and not allowing the chimes to engage OR during transportation of the clock